c99999 Terms & Conditions

In these Terms & Conditions, the following definitions apply unless the context expressly requires otherwise:

• "c99999", "we", "us", "our" refers to the c99999 platform operated under an international gaming licence and accessible at https://c99999.im.
• "Player", "you", "your" refers to any individual who accesses, registers on, or uses the c99999 platform in any capacity.
• "Platform" means the c99999 website, mobile-optimised interface, and all associated gaming, wagering, and payment services available thereon.
• "Account" means the individual account registered by a Player on the c99999 platform.
• "Balance" means the aggregate of real-money funds held in a Player's Account at any given time, excluding any bonus funds that remain subject to wagering requirements.
• "Bonus Funds" means any promotional credit, free bet, free spin value, or matched deposit amount awarded by c99999 under a specific promotion, subject to terms at the time of issue.
• "Wagering Requirement" means the number of times a Bonus Fund amount must be staked on eligible games before it may be withdrawn as real money.
• "Prohibited Territory" means any jurisdiction in which accessing or using online gaming services of the kind offered by c99999 is expressly unlawful under applicable local law.
• "PKR" means Pakistani Rupee, the primary display currency used on the c99999 platform for Pakistani players.

To register a c99999 account, you must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout the life of your account:

• You are at least 21 years of age.
• You are a natural person and not a corporation, partnership, trust, or other legal entity.
• You are not accessing the c99999 platform from a Prohibited Territory.
• You do not already hold an active or previously suspended c99999 account. Only one account per individual, household, IP address, device, or payment method is permitted.
• You are not self-excluded from the c99999 platform or from any other gaming platform through a shared exclusion register.
• You have full legal capacity to enter into a binding agreement under the laws of your jurisdiction.

During registration you are required to provide accurate and complete personal information, including your full legal name, date of birth, residential address, and a valid email address or mobile number. c99999 reserves the right to request documentary verification of any information provided at registration at any time, including but not limited to a government-issued identity document, proof of address, and proof of ownership of any payment method used to deposit funds.

Providing false, misleading, or incomplete information during registration or at any subsequent stage is a material breach of these Terms & Conditions and will result in the immediate suspension or permanent closure of your account, along with forfeiture of any Bonus Funds and, where fraud is established, forfeiture of the entire Account Balance.

Each Player may hold only one active account on the c99999 platform at any time. The creation of duplicate accounts — whether under the same or a different name, email address, mobile number, device, or IP address — constitutes a serious breach of these terms. Duplicate accounts will be closed without notice and any balances held in such accounts may be forfeited.

You are solely responsible for maintaining the security and confidentiality of your c99999 login credentials, including your username and password. You must not share your credentials with any other person. c99999 will never contact you to request your password. Any activity conducted through your account while your credentials are in use — whether authorised by you or not — is your responsibility.

If you suspect that your account has been accessed without your authorisation, you must notify c99999 immediately via live chat or by emailing [email protected]. c99999 may temporarily freeze your account pending investigation of any suspected unauthorised access.

Accounts that have had no login activity for a period of 12 consecutive months may be classified as dormant. c99999 may apply a monthly administrative fee to dormant accounts in accordance with the fee schedule notified to the Player at the time of account creation. Any remaining balance after fees will be returned to the Player upon verified request.

c99999 accepts deposits and processes withdrawals through the following payment methods available to Pakistani players: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, GrabPay, 1LINK, USDT, BTC, Visa, and Mastercard. All deposited funds must belong to you and must originate from an account, wallet, or card held in your own name. Third-party deposits are strictly prohibited.

• Minimum Deposit: Rs 100 via JazzCash or EasyPaisa; minimums for other methods are displayed at the time of transaction.
• Deposit Processing: JazzCash and EasyPaisa deposits are credited to your c99999 account instantly. Bank transfer deposits may take up to one business day.
• Minimum Withdrawal: Rs 500 or the equivalent in the applicable currency or cryptocurrency.
• Withdrawal Processing: JazzCash and EasyPaisa withdrawals are processed within 30 minutes on average. Bank transfers may take up to 1 business day. Cryptocurrency withdrawals are processed within 2 hours subject to network conditions.
• Withdrawal Verification: c99999 reserves the right to request identity and payment method verification before processing any withdrawal. This is a standard anti-money-laundering measure and is not a cause for concern for legitimate players.

c99999 implements anti-money laundering (AML) controls in accordance with international best practice. Any deposit or withdrawal that triggers an AML alert may be subject to additional verification requirements. c99999 reserves the right to delay, decline, or reverse any transaction that cannot be satisfactorily verified.

c99999 offers a range of bonuses and promotional offers to eligible Players from time to time. All bonuses are subject to the specific terms and conditions published at the time the promotion is made available. In the event of any conflict between the specific promotion terms and these general Terms & Conditions, the specific promotion terms shall prevail.

• Bonuses are available to Players who satisfy the eligibility criteria stated in the applicable promotion, which may include account verification status, minimum deposit requirements, and residency.
• Unless stated otherwise, all Bonus Funds are subject to a wagering requirement that must be met before withdrawal. The applicable wagering requirement multiplier will be stated clearly on the promotion page.
• c99999 reserves the right to withdraw, amend, or cancel any promotion at any time with reasonable notice to affected Players.
• Only one bonus may be active in a Player's account at a time, unless stated otherwise in specific promotion terms.
• Bonus Funds may only be used on games or betting markets designated as eligible under the promotion. Using Bonus Funds on ineligible games may void the bonus and any associated winnings.
• Any attempt to abuse the c99999 bonus system — including opening multiple accounts, using fraudulent payment details, or systematically exploiting low-risk wagering strategies to extract bonus value — will result in forfeiture of bonus and real-money balances and permanent account closure.

All games available on the c99999 platform — including live casino tables, slot titles, fishing games, and sports betting markets — are governed by the specific rules of each game or market in addition to these Terms & Conditions. Players are responsible for familiarising themselves with the rules of any game before participation.

c99999 uses certified random number generation (RNG) technology for all applicable games. The RNG systems are independently tested and certified by recognised international testing laboratories to ensure unpredictable and unmanipulated outcomes. Return-to-player (RTP) percentages for slot games are displayed on the relevant game information pages.

In the event of a technical malfunction, disconnection, or error during a game round, c99999 reserves the right to void the affected round and return the relevant wager amount to the Player's account. Where a malfunction results in a displayed win that could not have occurred under normal operating conditions, c99999 reserves the right to void such a win and the relevant wager. Malfunction voids all pays and plays.

For sports betting markets, all bets are settled in accordance with the official result published by the relevant governing body after the conclusion of the event. c99999 reserves the right to suspend betting markets, void bets, or delay settlement where there is reason to suspect irregular betting patterns, a compromised event, or where official results are disputed.

The following conduct is strictly prohibited on the c99999 platform. Engaging in any of the following may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities where applicable:

• Registering more than one account on the c99999 platform.
• Providing false, misleading, or incomplete information at registration or during the verification process.
• Using a payment method that does not belong to you or making a deposit on behalf of another person.
• Using any software, bot, script, or automated system to interact with the c99999 platform in a manner not intended for human users.
• Colluding with other Players to gain an unfair advantage in any game, tournament, or promotion.
• Exploiting any software bug, error, or vulnerability on the c99999 platform. Any winnings arising from exploitation of a known or unknown bug are void.
• Engaging in any form of money laundering, fraud, or other financial crime using the c99999 platform.
• Allowing or facilitating access to the c99999 platform by a person under the age of 21 or by a person who is self-excluded.
• Using the platform from a Prohibited Territory or through any technical means designed to circumvent geographic restrictions.
• Engaging in abusive, threatening, or harassing behaviour toward c99999 staff or other Players via any communication channel.

All content on the c99999 platform — including but not limited to the c99999 brand name, logo, website design, graphics, software, game interfaces, text, and promotional materials — is the exclusive intellectual property of c99999 or its licensed content providers and is protected by applicable international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the c99999 platform solely for personal entertainment purposes in accordance with these Terms & Conditions. This licence does not permit you to copy, reproduce, modify, distribute, create derivative works from, publicly display, or commercially exploit any content on the c99999 platform without the prior written consent of c99999.

Any unauthorised use of c99999 intellectual property may result in civil and criminal liability under applicable law in addition to the immediate closure of your account.

To the fullest extent permitted by applicable law, c99999 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the c99999 platform, including but not limited to loss of profits, loss of data, loss of goodwill, or interruption of service.

c99999's total aggregate liability to any Player in connection with any claim arising under or in relation to these Terms & Conditions shall not exceed the total amount deposited by that Player in the 30 days immediately preceding the event giving rise to the claim.

c99999 does not warrant that the platform will be available at all times, free from errors, or free from viruses or other harmful components. Scheduled and unscheduled maintenance periods may result in temporary unavailability of the platform. c99999 will use reasonable endeavours to minimise disruption to the Player experience.

c99999 is committed to promoting responsible gaming and takes its duty of care to Players seriously. The following responsible gaming tools are available to all registered Players at no charge through the account settings or by contacting our 24/7 support team:

• Deposit Limits: Set daily, weekly, or monthly deposit limits. Limit reductions take effect immediately; increases are subject to a 24-hour cooling-off period.
• Session Time Reminders: Receive automated notifications after a set period of continuous play to help you manage your gaming time.
• Cool-Off Period: Temporarily suspend your account for a period of 24 hours, 7 days, or 30 days. During a cool-off period, you cannot log in, deposit, or place any wager.
• Self-Exclusion: Permanently close your c99999 account. Self-exclusion requests are processed within 24 hours and are irreversible for a minimum period of 6 months. Contact our support team via live chat to initiate self-exclusion.

c99999 strictly enforces its 21+ policy. If you are concerned that a minor may have access to your c99999 account, you are required to notify us immediately so that appropriate protective measures can be implemented without delay.

For further guidance on responsible gaming, please visit our dedicated Responsible Gaming page.

c99999 reserves the right to suspend or permanently close any Player account at its sole discretion, with or without prior notice, for any breach of these Terms & Conditions or where c99999 has reason to believe that continued operation of the account poses a legal, regulatory, or reputational risk.

Upon closure of an account for breach of these terms, c99999 reserves the right to withhold any or all Account Balance where the breach involves fraud, money laundering, bonus abuse, multi-accounting, or any other prohibited conduct. In all other cases of account closure initiated by c99999, the verified Account Balance (excluding Bonus Funds) will be returned to the Player within a reasonable timeframe.

Players may close their own c99999 account at any time by contacting the support team via live chat or by emailing [email protected]. Account closure requests are typically processed within 24 hours. Any verified real-money Balance remaining at the time of closure will be returned to the Player via their most recent verified withdrawal method.

These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the jurisdiction in which c99999 holds its international gaming licence. The specific jurisdiction is disclosed in the licensing information accessible from the c99999 platform footer.

You agree that any dispute relating to these Terms & Conditions that cannot be resolved informally between you and c99999 shall be submitted to binding arbitration administered by a recognised international arbitration body, with proceedings conducted in the English language. Nothing in this clause shall prevent c99999 from seeking injunctive or other equitable relief in any competent court.

c99999 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, c99999 will notify Players by email or by a prominent notice on the platform at least 7 days before the amended terms take effect. Your continued use of the c99999 platform after the effective date of any amendment constitutes your acceptance of the revised terms.

It is your responsibility to check these Terms & Conditions periodically for updates. The date of the most recent revision is displayed at the top of this page. If you do not agree to any amended terms, you must stop using the c99999 platform and contact support to close your account before the amended terms take effect.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the c99999 platform, please contact our support team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly through the c99999 platform after logging in.
• Response Time: We aim to respond to all email enquiries within 24 hours. Live chat responses are typically immediate during normal operating conditions.